Nonviolent Communication: Establish Healthy Relationships, Increase Empathy, Improve Conscious Habits (Paperback)
How often do we experience in everyday life how we suddenly feel uncomfortable with a few words spoken or heard? A frequent prove of this situation is when our counterpart does not seem to understand how important something is to us.
Misconceptions weaken our relationships with colleagues, friends, family and partners. We ask somebody and he understands it as a demand. Another time we listen to a friend's suffering stories and do not know how to respond to help him.
The book gives you a comprehensive overview and many small step-by-step instructions to help you avoid misunderstandings in your communication and to stay in an understanding, empathetic relationship. Empathy is the key to understand your own needs and empathise with others' needs.
The book shows you:
- The most common needs in everyday life
- What feelings arise in unfulfilled needs
- What feelings arise when fulfilled needs
- How do you recognize so-called "fake feelings" (eg "I do not feel myself seen") and how you translate them into unfulfilled needs
- How to respond to complaints, whining, worried about others with first-aid empathy so that the other person feels understood and comes back into contact with their needs
- As you can ask promising
- What kind of requests are there
- How to distinguish a request from a claim and make a request out of a claim
- What are the differences between desire and request
- As you are in emotional distress with the so-called. Can communicate "giraffe cry" non-violently
- The four ways to deal with unpleasant events or statements
- How and why you better use the word "want" instead of the words "must" and "should"
- How you can give praise, can give real appreciation
- How to better apologize instead of apologizing for your regret
- How to hear a "No" and say that the contact with the other is maintained
- Which types of reactions are rarely really emphatically perceived (such as "advice, consolation, analysis, teaching, etc.)
- How to translate habitual sentences such as "I can not " Or "That's smart" or "That makes me angry" into nonviolent statements
- Different language options to express your needs
- What is the difference between need and strategy and how do you solve "inner conflicts" (such as when someone does not do something that you would like)
- How to solve "external conflicts" (such as when you want to agree with someone who wants something different than you)
What better way to improve links with others avoiding misunderstandings? This book will change you viewpoint putting in evidence many aspects you didn't even know