'I know I has special needs. So does Stanley and Francis and Billy and Josh. People don't listen to us, 'cause they thinks we're thick in our heads.'

Charlie works at St Patrick's residential home, where the walls are so thick no one can hear you cry. He's asking child protection expert Shane Dunphy for help, before someone gets murdered.

Charlie tells him of mistreatment, brutality and random cruelty, and now Maisie, his girlfriend, a resident at the home, has gone missing. When Shane finds out what has happened to Maisie, he knows he's uncovered a world of trouble.

Shane works his connections and, together with the ingenuity of the care home residents, attempts to subvert and infiltrate the system and bring the guilty to justice.