Consultancy in Public Services: Empowerment and Transformation (Paperback)
This groundbreaking book rethinks the roles of consultants within public services. Robert Adams and Wade Tovey combine their experiences in public service consultancies over the past twenty-five years with the best in contemporary research to challenge the traditional view that consultants work best as isolated experts handing down solutions. Instead, the authors argue, consultants should work more inclusively with local staff, striving to be flexible, opportunistic, and creative. Exploring a range of approaches for a variety of practices, it highlights the ways consultants can empower staff, patients, and service users to take part in their own innovations.
Robert Adams is professor emeritus at the School of Health and Social Care at Teesside University and the author of Social Work Futures and Social Work and Empowerment.
Wade Tovey is assistant dean for enterprise, knowledge transfer, and employer engagement at Teesside University and the editor of The Post Qualifying Handbook for Social Workers.
“This invaluable book genuinely breaks new ground in the use of consultancies, showing you how to work positively with staff to develop creative solutions in order to provide effective services.”
— Professor Brian Littlechild, University of Hertfordshire
“The broad literature around consultancy has blossomed in recent years, but Adams and Tovey’s book positions itself distinctively. . . . [It’s] greatest appeal is its stories from the front line.”
— Social Research Association: Research Matters